An Indonesian healthcare group manages hospital in multiple cities and is recognized for its expertise in specialized medical treatments, ranging from general consultations to surgeries. One of its flagship hospitals faces challenges related to high patient volume, the delivery of advanced medical service, and the need for seamless digital integration. The healthcare company is adopting digital healthcare solutions to manage these issues and aims to modernize its IT infrastructure by migrating its workloads to AWS.
Challenges: Seamless Cloud Migration
The healthcare company is responsible for protecting sensitive patient data while complying with strict regulations like HIPAA and other health information standards. As part of its IT modernization efforts, the healthcare company recognizes the need for Security Information and Event Management (SIEM) solutions to detect and respond to security threats in real time.
Manually provisioning servers has caused major challenges. This process is slow and consumes a lot of time, which impacts the healthcare company’s ability to innovate and delay responsiveness to patient care needs. The healthcare company had previously implemented Amazon Web Services (AWS) but relied on a project-based approach, which often led to delays and inefficiencies. As a result, the healthcare company needed a more adaptable strategy that would allow projects to scale over time, addressing the increasing demands of the healthcare system.
Solution: Enhancing Security, Compliance, and Cloud Performance
To overcome these challenges, the healthcare company has adopted Nebula Cloud Console (NCC) Managed Services from Central Data Technology (CDT). This fully managed solution provides 24/7 cloud management, strengthening security, optimizing system performance, and improving cost efficiency.
The healthcare company implemented our managed services in stages, starting with testing and development before moving to production workloads. This step-by-step approach ensured a smooth transition without disrupting daily operations. To further enhance system reliability and disaster recovery, we improved the hospital’s cloud strategy to make it secure and efficient.
To ensure smooth operations, the healthcare company relies on NCC Managed Services, which provides end-to-end cloud management. This includes troubleshooting to quickly resolve issues, regular maintenance to optimize system performance, monthly performance reports for insights and improvements, change management to handle system modifications, and 24/7 monitoring to detect and address potential issues. With these services, the healthcare company’s IT systems remain stable, efficient, and ready to adapt to future growth and technological advancements.
To improve efficiency and scalability, we helped the healthcare company implement the healthcare information and Hitachi HDPS on AWS. This initiative made them the first organization to run a cloud-based tracking system, which significantly enhanced data access, patient management, and real-time monitoring across multiple locations.
NCC implemented a robust backup and security system for the healthcare company’s cloud environment to safeguard data, prevent loss, and support disaster recovery. We set up automated backups using Data Lifecycle Manager and Amazon S3, ensuring secure and scalable storage. We applied lifecycle policies and managed backup retention. We deployed a Site-to-Site VPN and AWS Direct Connect for secure and high-speed connectivity. An Application Load Balancer (ALB) has also been configured to distribute traffic and efficiently maintain seamless system performance. To enhance security continuously, we integrated Amazon GuardDuty to monitor activity logs, enabling proactive threat detection and rapid response to potential security risks.
Results: Expanding Cloud Adoption for Better Performance and Security
The healthcare company first implemented its healthcare information system in the cloud at a single site to evaluate its performance and reliability. After experiencing improved efficiency, smoother operations, and uninterrupted application availability with NCC Managed Services, the hospital expanded its adoption by adding more workloads and deploying the system to additional sites.
By extending its cloud-based healthcare information system to additional sites, the healthcare company built a scalable and resilient IT infrastructure, enabling it to manage growing patient demands while ensuring security and operational efficiency. NCC also implemented additional solutions to enhance data integrity and resilience, ensuring both data consistency and protection at the infrastructure level as well as in folder and file-level security.
Optimizing Cloud Operations with NCC
Using NCC, the healthcare company can optimize its cloud operations, creating a scalable and resilient infrastructure that meets the increasing demands of modern healthcare technology. This approach prioritizes patient data privacy and regulatory compliance. As a result, the healthcare company can expand its cloud adoption while maintaining high performance and reliability in its healthcare systems, supporting its continuous growth.
