Technological transformation is now essential for every company aiming for sustainable growth, especially for the largest plantation companies operating across multiple industries. As this leading plantation company expands its presence with operational offices in various countries, including Indonesia, Singapore, Malaysia, Vietnam, and different regions in Africa, managing its increasingly complex IT infrastructure has become a significant challenge.
To address these challenges, the company adopted cloud computing for its flexibility, scalability, innovation, and security. However, managing cloud costs effectively became a new challenge, leading the company to seek a strategic solution. Effective cost management is now a key focus for the company to ensure smooth operations, control IT expenses, and drive digital transformation efficiently.
Challenges: Migration to Nebula Cloud Console Managed Services
Before working with CDT Nebula Cloud Console (NCC), the company used managed services from another provider but faced several challenges. These included ineffective solutions, slow response times, and coordination issues with offshore service centers. As a result, cloud costs increased, making it difficult to invest in innovation and growth.
The company’s core workloads included System Applications and Products in Data Processing (SAP) and Geographic Information Systems (GIS), adding to the complexity of its operations. Managing SAP required significant attention, which left no time to handle infrastructure management effectively. The company needs a more capable team and a more efficient approach to cloud management. They need a solution that was both innovative and responsive.
“With AWS’s recommendation and our goal of reducing cloud costs by 20%, we migrated to the provider’s locally based managed services. Within the first three months, NCC not only met our cost-saving target but also enhanced security, system recovery, and server performance.” said the Corporate ERP Head.
Solutions: Enhancing Security and System Performance
Recognizing these challenges, the company migrated to NCC, which provided security best practices, cost optimization strategies, and expert cloud management. This migration not only reduced operational challenges but also enhanced security, optimized cloud spending, and allowed the company to focus on innovation and business growth.
Security improvements were a primary focus in implementing managed services. During the initial assessment, NCC identified performance gaps and implemented architectural enhancements to strengthen security across all IT infrastructure layers. As a result, the company achieved compliance with industry security regulations and standards.
This security enhancement also facilitated system integration opportunities. According to the Corporate ERP Head, the company is now more confident in integrating services such as host-to-host internet banking and customs integration.
NCC ensures security through continuous monitoring, following AWS best practices like AWS GuardDuty for regular security reports. NCC’s proactive approach helps detect threats early, reducing risks before they impact business operations. Additionally, fast troubleshooting and maintenance services promptly address issues such as VPN failures and disk problems. By solving problems before the company escalates, NCC ensures system stability and reliability, allowing the company to focus on its core business.
The company faced a global critical vulnerability that posed a significant risk to its GIS system and business operations. The NCC team quickly conducted a thorough investigation and implemented corrective measures. By enhancing security and optimizing the system, we successfully restored operations with minimal downtime. This proactive approach resolved the issue and strengthened the company’s resilience in managing complex technical challenges.
Results: Optimizing Workloads and Supporting Digital Transformation
In the first year of adopting NCC, the company successfully reduced cloud service costs by 40%, while significantly improving system stability and operational efficiency. As they entered the second year, they continued to experience uninterrupted service continuity, maintaining the cost savings achieved while further accelerating their digital transformation initiatives.
Given the complexity of their core workloads, including SAP and GIS, high availability and continuous optimization were critical. NCC’s cloud-managed services played a key role in modernizing these workloads with some being transitioned into microservices to enhance performance, scalability, and efficiency.
By leveraging NCC’s managed services, the company benefits from comprehensive 24/7 monitoring, proactive maintenance, and dedicated technical support. Preventive and corrective maintenance ensure system stability, while expert troubleshooting helps to address issues before impact the operations.
For SAP, in particular, NCC provides monthly troubleshooting reports, handles change requests, and continuously optimizes costs. This strategic approach allows the company to focus on innovation and growth, without being weighed down by cloud management complexities.
CDT Nebula Cloud Console Managed Services to Support Business Digital Transformation
By adopting NCC managed services, the company has significantly reduced cloud costs, enhanced security, and streamlined IT operations. Central Data Technology as an AWS Advanced Partner in Indonesia provides businesses with the flexibility to adjust cloud operations to their needs, supported by certified cloud professionals. To explore how this solution can enhance your cloud strategy, visit the NCC’s page or contact us through the following link.
